Public Hearing for New Pass

The Greenville Transit Authority will accept public feedback on a new multi-day pass at the Committee of the Whole Virtual Meeting scheduled for Friday, December 11 at 9:30 a.m. Greenlink is considering offering one of the following new passes: a 7-day pass, a 10-day pass, or a 14-day pass. At the December 11 meeting, Greenlink staff will present a summary of customer outreach activities conducted November 16 – 21, 2020, and share which option they recommend. The public is encouraged to attend this virtual meeting to provide input. Meeting information will be available at RideGreenlink.com.

Greenlink Phased in Later Service Hours on December 1

Greenlink began a phased plan to extend the service hours for its fixed routes on December 1. Effective Tuesday, December 1, the following routes now operate from 5:30 a.m. to 11:30 p.m. Monday through Friday:

502: White Horse
503: Poinsett
504: Anderson
507: Augusta

Saturday service hours will not change.

Greenlink expects to phase in later service hours for the remaining routes in early 2021; however, additional bus drivers are still needed to make this possible. To help fill these positions, Greenlink is now offering a Bus Operator in Training program.

Bus Fare Payment Changes Effective January 1

Effective January 1, 2021, paper punch passes will no longer be accepted as fare payment to board a Greenlink bus. Greenlink ended sales of all paper punch passes on July 1, 2020 and provided customers with a six-month window to use any remaining punches on their paper punch passes. Customers must now purchase all trip-based passes through the electronic TouchPass system. To ease the transition to TouchPass, customers who prefer the reloadable smartcard can get one for free at the dispatch booth in the Greenlink Transit Center through December 31.

Also effective January 1, 2021, passengers using TouchPass must have enough money in their TouchPass account to pay for the entire fare in order to board the bus. Payment can be loaded onto TouchPass accounts by visiting the dispatch booth and using cash, coins, or credit/debit cards. TouchPass smartcard users can also log onto TouchPass.com to upload value using a credit/debit card. TouchPass app users can make transactions inside the app using credit/debit cards. “When we first began using TouchPass, we allowed customers with a negative balance of $2 or less to finish a trip during the day so they wouldn’t be left without a way home,” said James Keel, Greenlink’s director of public transportation. “However, since we are unable to extend the same courtesy to our customers who pay with cash, we are discontinuing this policy.”

Human Trafficking Training for Greenlink Bus Riders

Greenlink is hosting an in-person training and a live virtual training for bus riders on Friday, December 11 at 12:30 p.m.

Our partners (SWITCH, Bon Secours, and the Greenville County Sheriff's Office) will host a one-hour training for customers to learn facts about human trafficking, the red flags to look for, how transit is connected to human trafficking, and what to do if you see signs of human trafficking.
Registration is required.