TouchPass is an electronic ticketing system that allows customers to pay their bus fare using a reloadable smartcard or a smartphone app. TouchPass speeds up the boarding process and eliminates the need for passengers to have cash or coins on hand, worry about lost transfer tickets or search for their 20-ride punch pass.
As an added benefit, customers can freeze their account if they lose their TouchPass card and then transfer their account balance to a new card*. Customers can also utilize an auto-load feature to replenish their account whenever it drops below a certain balance.
Greenlink customers can download the TouchPass app by searching for “TouchPass Transit” in the iOS or Android app store. Within the app, customers can purchase passes and load stored value to their account using a credit or debit card.
Customers who would prefer the reloadable smart card can pick one up at the dispatch booth inside the Transit Center at 100 W McBee Ave. Balances can be loaded onto customer smart card accounts by visiting www.TouchPass.com and paying with a credit or debit card, or by visiting the dispatch booth and purchasing fares using cash or a credit or debit card.
Greenlink customers who qualify for a reduced fare will need to bring documentation to the dispatch booth and have their TouchPass accounts updated to reflect their appropriate fare category.
Please call 864-467-5000 with any questions regarding the TouchPass ticketing system.
* If your TouchPass card is lost or stolen, a replacement card can be purchased for $2.