How to Ride
Is Greenlink Right for You?
Are you interested in using Greenlink to get to or from work, school, doctor appointments, or errands? Here's a breakdown to see if Greenlink is right for you.
When do you need transportation?
Greenlink operates its fixed bus routes Monday-Friday from 5:30 a.m. to 11:30 p.m., with the last trip departing from the downtown Transit Center at 10:30 p.m. Saturday service operates from 8:30 a.m. to 6:30 p.m., with the last trip departing from the downtown Transit Center at 5:30 p.m.
Where do you need to go?
View an interactive map of all of Greenlink’s routes. Zoom in to see if a bus route serves your areas of interest.
What if the bus stop is too far to get to by walking?
Consider riding your bike to the bus stop. Greenlink buses are equipped with bike racks that will hold up to three bicycles. Watch a video about how to use the bike racks.
What time do you need to be at the bus stop in order to catch the bus?
Use Google Transit to enter in your starting destination and your ending destination. Google Transit will then provide walking directions to the nearest bus stop, departure times, bus route details, transfer locations, and total trip time.
You can also download the Google Maps app for your Android or Apple device. Make sure you click the bus icon to receive transit directions. Or, view route schedules.
How will you know if you've missed the bus?
Each bus stop sign has the phone number for Greenlink's dispatch booth printed on it. If you think the bus is running late or want to confirm that you did not miss the bus, you can call the dispatch booth at 864-467-5000.
How much will you need to ride the bus?
A full-fare, one-way trip is $1.50. You can purchase a transfer ticket for $0.50 if you need to take a second route to reach your final destination. The fare boxes on the buses only accept cash or coin, and do not provide change, so you should have the exact amount you need on hand.
You can also purchase an all-day pass for $5 at the Downtown Transit Center with cash or a credit card. Because the pass is activated when you use it for the first time, it doesn't need to be used on the same day that you purchase it, so you can purchase multiple passes at one time to have for days when you'll be taking multiple trips.
Greenlink also offers several discounted fares.
Umo (TouchPass) is an electronic ticketing system that allows customers to pay their bus fare using a reloadable smartcard or a smartphone app. Umo speeds up the boarding process and eliminates the need for passengers to have cash or coins on hand, worry about lost transfer tickets or search for paper passes. In addition to loading stored value, TouchPass also allows customers to purchase the following passes:
- 7-Day Unlimited Rides Pass for $12.50
- 20-Ride Pass for $27
- 31-Day Unlimited Rides Pass for $50
As an added benefit, customers can freeze their account if they lose their Umo card and then transfer their account balance to a new card*. Customers can also utilize an auto-load feature to replenish their account whenever it drops below a certain balance. Greenlink customers can download the Umo app by searching for “Umo Mobility” in the iOS or Android app store. Within the app, customers can purchase passes and load stored value to their account using a credit or debit card.
Customers who would prefer the reloadable smart card can pick one up at the dispatch booth inside the Transit Center at 100 W McBee Ave. Balances can be loaded onto customer smart card accounts by visiting www.UmoPass.com and paying with a credit or debit card, or by visiting the dispatch booth and purchasing fares using cash or a credit or debit card.
Greenlink customers who qualify for a reduced fare will need to bring documentation to the dispatch booth and have their Umo accounts updated to reflect their appropriate fare category.
Please call 864-467-5000 with any questions regarding the Umo ticketing system.
* If your Umo card is lost or stolen, a replacement card can be purchased for $2.
How do you notify the bus driver that you want to get off the bus?
Pull the stop request cord that is along the windows inside the bus when you're at least one block from your stop. This will let the driver know that you want to get off at the next stop.
Use the rear door to exit the bus. This allows for boarding passengers to use the front door.